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Guest Service



Delivery and Shipping

Which resorts do you deliver to?

We will happily send your gift to any open Walt Disney World Resort, as well as open good neighbor resorts and hotels located on Walt Disney World Resort property.

Do you deliver outside of the Walt Disney World Resorts?

At this time we only deliver to Disney owned and operated resorts, as well as good neighbor resorts and hotels located on Walt Disney World Resort property.

Am I required to show an ID for alcohol delivery?

Florida law requires that alcohol deliveries are made only with a valid photo ID and signature. The Guest can call the front desk for delivery when they return.

Will my gift be delivered directly to the resort room?

Disney Floral & Gifts delivers all packages and floral to Walt Disney World Resort Front Desks. The resort team will notify guest in the room that there is a package for them. Delivery of the package is coordinated between the front desk team and the guest.


  • All packages will be delivered to your resort or hotel Front Desk at Walt Disney World Resort based on your selected delivery date. You must be present for your gift to be delivered to your room or you can pick it up at your resort front desk.

  • Guest Service

    What is your cancellation policy?

    Most orders may be cancelled with 48 hours notice. Orders that include personalized items may not be canceled.


    Product Information

    Product Offerings

    All offerings are subject to change without notice and may depend on current availability of selected product.

    Can I purchase a Disney Gift Card to be delivered to someone at a Walt Disney World resort?

    If you would like to have a Disney Gift Card delivered to someone visiting the Walt Disney World Resort®, please call Disney Floral & Gifts at 1-407-WDW-GIFT. A Disney Gift Card or an assortment of other floral arrangements and gifts can be delivered to the Walt Disney World Resort® location of your choice. For home delivery of Disney Gift Cards, please visit shopdisney.com to shop designs or to purchase a Disney Gift Card eGift.

    Do you sell chocolate covered strawberries?

    We do not sell chocolate covered strawberries. Sliced or decorated fruit is available through in-room dining at select Walt Disney World® Resorts.